SFTP is only available to cpanel users and not to virtual ftp users for secure connection, but you can use FTP over SSL/TLS.
For this
1) Please enable TLS Encryption Support from WHM
Main>> FTP Server Configuration
TLS Encryption Support>> optional
2) On the FTP client use server type as
Host: domain or Ip
Port : 21
Server Type : FTPES -FTP over explicit TLS/SSL
3) For using particular ssl certificate in WHM
Main>> Manage Service SSL Certificates>> FTP section>> install new certificate
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