Error Message:
The e-mail address postmaster@mydomain.com deleted successfully.
Sorry, you do not have access to the domain mydomain.com
The error message is displayed when you delete an email account of a domain from cPanel >> ‘Email Accounts’ that is either shifted under another users account OR usually happens when a domain is swapped from add-on domain to main domain OR vice-versa. In this case, you have to manually remove the email account entries for domain mydomain.com from the existing account.
The files you need to remove the entries from are
/home/user/etc/domainname.tld/passwd
/home/user/etc/domainname.tld/shadow
/home/user/.cpanel/email_accounts.yaml
The directory that need to be removed is
/home/user/mail/mydomain.com
where, ‘user’ is the one under who’s account the email address of ‘mydomain.com’ exist.
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